Privacy Policy

At Hi-Lo Window Cleaners, we are committed to protecting your privacy and the security of your personal information. This privacy policy explains how we collect, use, and share information about you when you visit our website, https://hi-lowindowcleaners.co.za/.

Information We Collect

We may collect information about you in several ways when you visit our website. This may include:

Personal information you provide to us: We may collect personal information such as your name, email address, and phone number when you fill out a form on our website or communicate with us through email or other means.
Information collected automatically: We may automatically collect information about your device and your visit to our website, such as your IP address, browser type, and operating system. We may also collect information about your browsing activity on our website, such as the pages you visit, the links you click, and the duration of your visit.

Use of Your Information

We may use the information we collect about you for various purposes, including:

To provide the services or information you request: We may use your personal information to respond to your inquiries, fulfill your orders, or provide you with access to certain features of our website.
To improve our website and services: We may use the information we collect to understand how our website is being used and to identify areas for improvement.
To communicate with you: We may use your personal information to send you updates or news about our company or our services, or to contact you with promotional offers or other information that may be of interest to you.

Sharing of Your Information

We may share your information with third parties in the following situations:

With service providers: We may share your information with service providers that perform functions on our behalf, such as website hosting, data analysis, payment processing, and customer service.
For legal reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We may also disclose your information to protect the rights, property, or safety of Hi-Lo Window Cleaners, our customers, or others.

Your Choices

You have the following choices regarding the use of your personal information:

Opt-out of promotional communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in the emails.
Access and update your personal information: You can access and update your personal information by contacting us at 0761421579.
Exercise your privacy rights: Depending on your location, you may have certain rights under data protection laws, such as the right to request access to your personal information, to request the correction of your personal information, or to request that your personal information be deleted. To exercise these rights, please contact us at [insert contact email or phone number].

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or to comply with legal requirements. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information.

Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from your child, please contact us at [insert contact email or phone number] so that we can take appropriate action.

International Transfer

Your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country.

We will take reasonable steps to ensure that your personal information is treated securely and in accordance with this privacy policy, regardless of where it is transferred.

Links to Other Websites

Our website may contain links to other websites that are not operated by Hi-Lo Window Cleaners. We are not responsible for the privacy practices of these websites, and we encourage you to review the privacy policies of any website you visit.

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at 0761421579.